Frequently Asked Questions
Do we need power?
Yes and no. We run everything off our generator and can be fully self-sufficient. But it can be a little noisy, so if you can provide a standard 10-amp plug, we’ll run a lot quieter.
What kind of events do we do?
All kinds — from birthday parties to corporate functions to national sporting events. Big or small, we do it all.
Do we provide cutlery, plates and napkins?
Yes. All food is served in biodegradable boxes with biodegradable forks and napkins — everything you need, sorted.
Do you cater for dietary needs?
Yes.
- Fries cooked in canola oil with separate fryers for chicken and fries.
- Chicken and squid coated in rice flour/corn flour blend (gluten-friendly).
- Dairy-free available on request.
- Peanut-free kitchen.
- Please let us know about serious allergies when booking.
Is there a booking fee or minimum spend?
- During our regular service hours (Wed–Sat, 5–7:30pm) → minimum spend applies
- Outside of those hours → we can usually fit you in with on-consumption pricing.
Do we require a deposit?
Yes. Bookings are tentative until a deposit is received.
Do we travel out of Dunedin?
Yes, but a travel fee may apply on top of the minimum spend.
When are we available?
We’re available seven days a week, but minimum spends apply for Sundays and Mondays (as they’re not regular trading days).
Pack-in / Set-up requirements
Our truck is 3m wide, 6.5m long, and 3m high. We’ll need:
- Flat ground to park and serve from.
- Clear access (driveways/branches).
- The service window is on the passenger’s side of the truck.
What’s your cancellation policy?
Bookings can be cancelled but deposits are non-refundable. Please get in touch as soon as possible if your plans change.
How do we pay?
- A deposit invoice for the minimum spend is issued when your booking is confirmed.
- After the event, any additional charges (if consumption exceeded the minimum spend) will be invoiced separately.
- Payment can be made by bank transfer.